TERMS and CONDITIONS

This site is owned by Where the Leaves Fall Ltd.

Subscriptions and shop orders

Payment

Payments are managed securely by our payment providers Go Cardless and Paypal.  We do not process or store your card or bank account details. When you give WtLF your payment details you are confirming that you are either the card or account holder, or that you have permission from the card or account holder to order from us. All prices are inclusive of VAT.

Delivery

It’s your responsibility to keep your address details up to date. If you move house or your details change in any other way please update them by logging in to our customer portal, or contact us and we’ll update them for you. Our delivery charges are included in all prices listed in our website, unless otherwise stated.

Products and promotions

All our discount codes are intended for single use only, and may not be used in conjunction with any other offers or promotions.

Refunds and returns

In the unlikely event that your magazine ordered from this website arrives damaged, please contact us to let us know and we will arrange for either a refund or a replacement, if we have that magazine in stock. Our subscribers can also cancel their subscription at any time and receive a full refund for any magazines not sent to them.